Treadmill Reviews, Elliptical Trainer Reviews, Home Gym Reviews, and other fitness equipment reviews from an industry insider.

Friday, August 17, 2007

Horizon Fitness Warranty Guide

In this article I'll explain how a Horizon Fitness Treadmill warranty works, what everything means, and cover some common questions most buyers and potential buyers have.

What can a warranty tell you?
One of the best things a warranty can tell you besides how long your treadmill is covered is how much faith the manufacturer has in it's own equipment. I remember when Hyundai put out its first cars, the warranty was horrible and my brother, one of the first American Hyundai owners was stuck with many car repair bills. That was about a decade ago. Today, Hyundai backs every car with a 10 year / 100,000 mile warranty, one of the best I've ever seen! Why? Because they have faith in their cars now.

Components of a Horizon Fitness Treadmill / Elliptical Warranty
There are three basic components to a treadmill / elliptical trainer warranty; frame, parts, and labor. Most treadmills from the super cheap to the very expensive offer a lifetime frame warranty. That's because the frames of these machines are cheap and easy to replace and there is a one in a million chance they're going to break. If you're trying to compare warranties, just throw the frame warranty out of the equation to make things a little easier.

Next we have parts. Parts can be interpreted to mean anything from the treadmill belt to the motor. Many warranties separate parts from motor and give the motor warranty a much longer lifespan. This is because a treadmill repairman will have to replace several parts whenever he or she needs to replace a treadmill motor. The cost of the parts and motor is generally greater than the cost of a brand new treadmill and the customer will usually just say "screw it" and buy a new treadmill. Parts warranties usually last from 1-5 years depending on the cost of the treadmill.

Labor warranties cover the cost of a service tech to fix your fitness equipment. Most manufacturers include "in-home service" which means your warranty pays for a service tech to go to your home and fix your equipment so you don't have to lug it across town. You can call Horizon Fitness for service.

What about extended warranties?
Most Treadmill retailers offer extended warranties. An extended warranty will usually add parts and labor coverage for your fitness equipment in 1 year increments. It's up to your retailer to process your claim, not Horizon Fitness. I wouldn't trust smaller treadmill retailers with this kind of service. I would personally try to stick with

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